Terms and Conditions
Application of general conditions
These general terms and conditions determine the terms of use and orders on thefifthhandshop.eu online catalog, which is accessible at the link thefifthhandshop.eu (hereinafter: the ‘website’) and is managed by the company: Rok Rep s.p. (hereinafter: ‘provider’).
These general conditions apply to the entire website, all its components and sub-pages. By using the website, the user accepts and agrees to all provisions of these general conditions, which also include all links as their integral parts. The business conditions are drawn up taking into account all legal obligations and international guidelines for e-business, which are also represented by the Consumers’ Association of Slovenia.
Prices
All prices on the website are expressed in euros (EUR). All prices displayed on the website are subject to change without notice.
The purchase contract between the provider and the buyer is concluded the moment the provider confirms the order, namely by email or verbally over the phone. From this moment on, all prices and other conditions are binding for both, the provider and the buyer.
Orders
You do not need to register to place an order in the fifthhandshop.eu online catalog. If you want to place an order, you just need to contact us by phone or e-mail. The provider can also reject the order if it finds that it cannot execute it under the given conditions. The buyer is informed about this in advance and states the reasons for rejecting the order, of course if this is possible.
Payments
The user chooses the payment method during the order process. The user can pay for the goods ordered in the fifthhandshop.eu online catalog in the following ways:
- with cash upon collection;
- by pre-invoice to TRR: You will be able to pay for the products through any online bank.
Issuance of an invoice
Together with the delivery of the ordered items, thefifthhandshop.eu also delivers a written invoice to the customer.
The price and all costs related to the purchase are detailed on the invoice.
The buyer is obliged to check the correctness of the data before placing the order. We do not take into account objections made later regarding the correctness of the issued invoices.
Delivery
The buyer can pick up the goods himself at the specified address in person. Delivery is also possible via Pošta Slovenije, we can also deliver the order if the goods are too large for delivery via post. The cost of delivery is paid by the buyer. It is calculated on the website of Pošta Slovenije. If we make the delivery, the delivery price is by agreement and depends on the customer’s distance. Delivery by agreement is also possible abroad or to a postal address, PO box or hotel address.
Complaints, complaints and information
In case of complaints, reclamations and information related to our services, you can contact us by e-mail at the address info@tfhs.eu or by post at the address: Rok Rep s.p. Falska cesta 120, 2342 Ruše, Slovenia
In case of additional information or questions, you can contact us by e-mail at info@tfhs.eu or call us at +386 41 266 809